TYPO3 is an open-source, PHP-based, commercially and community supported, enterprise content management framework. TYPO3 offers full flexibility and extendibility. After initial setup with template layouts, presentation style sheets, pages, and content, TYPO3 becomes an enterprise content management system (ECMS). It is written using PHP and uses MySQL as the database. It also provides support for other databases such as Oracle, MS SQL and PostgreSQL and is compatible with all major operating systems such as Unix, Linux, Windows, Mac OSX operating systems and browsers like Internet Explorer, Netscape, Firefox etc. Editors can easily maintain this enterprise content management system without them having to know or use HTML and other complicated programming languages. A TYPO3 site, like many other CMS’s, works via the same web browser that visitors use to surf your website. In short, you’re adding, updating, and deleting content directly online with Microsoft Internet Explorer or Firefox through username and password authenticated access to the administration-system of a given website.
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Enterprise Content Management Reaches Out to Employees, Suppliers, Customers, and Government Enterprise Content Management uses Internet technologies to make information accessible from all over the world. In an age of global business, this enables employees spread across the globe to maintain effective contacts with their headquarters and also other offices located anywhere in the world.
Internet technologies are used to create an intra-business network, and Intranet, that restricts access to authorized persons. This means that worldwide accessibility is combined with security. Business-to-Employees
Business-to-Employee – B2E – networks offer services and products to employees. It facilitates dissemination of corporate announcements and special offers to employees, as well as online requests for supplies, reporting of employee benefits and other employee-related tasks. Business-to-Business
Business-to-Business – B2B – transactions tend to be critical for the smooth flow of business. For example, timely deliveries from raw materials suppliers are critical to avoid “stock out” stoppages of manufacturing operations.
An Enterprise Content Management system can allow a supplier to access scheduled requirements of your supply needs online. It will then be possible for the supplier to schedule their own manufacturing operations to enable timely deliveries of your requirements.
In such a situation, any variations in your manufacturing schedules will be immediately reflected in the supply schedule, and will alert the supplier to cut back or speed up deliveries.
Enterprise Content Management Seeks to Manage Information Traditionally, the focus of information systems was on capture of data, processing it in standard ways, and distributing standard reports to managers. The emerging focus of Enterprise Content Management systems is to see the information as enterprise knowledge, and make it available on demand to people and processes.
Enterprise Content Management or ECM is not just a product, like stand-alone software. It is first of all a strategy to view the content generated (at various locations, in different formats, by different people at different times) as the enterprise’s knowledge base and to develop strategies to use it as such.
ECM is a set of tools and technologies that come together to achieve the above objective. For example, modern ECM uses web protocols to make the knowledgebase accessible to a widely distributed population of users. A B2E – Business-to-Employee – intranet and B2B – Business-to-Business – extranet achieve this objective by making content available in-house and to business partners and customers outside respectively. Components of Enterprise Content Management
ECM integrates applications such as Customer Relationship Management, Supply Chain Management, Financials and HR using such technologies as Data Warehousing and Mining. A common repository accepts information from all sources and provides information to all applications.
It follows that ECM will have provision to render all the services that were earlier provided by stand-alone functional applications. Web Content Management: an Integral Part of Enterprise Content Management Corporate web portals serve as a single interface to work with varied content and different applications. Both employees and outside entities like suppliers, customers, and the government can use the corporate portal to get information, contribute to content, and communicate with the company.
The portal interface can accommodate content like text, pictures, audio, video, etc. and can be customized to suit the needs and preferences of each user. Users can also collaborate using the communication facilities such as live chat, e-mails, instant messaging and forms offered by these web portals. Workflow can be simplified with the single (customized) interface that provides access to all data and facilitates collaborative working.
Vendors like Microsoft and Oracle offer portal server software that allows corporations to build their own portals, and integrate functional applications with the portals. The products provide for granting of selective access to content to different users, thus making it possible to serve only what each user is authorized to see or work with.
Third party hosts began to provide web portal services to corporations. These hosted portals offer services such as databases, e-mail, discussion forums, and even document management, among others, to their clients.
Then there are industry portals that bring buyers and sellers together. The buyers and sellers might not be for a single product or product line, but for all related products and services, as when estate agents, removal firms, and solicitors come together at a property portal. Managing With Enterprise Content Management Enterprise Content Management involves capturing structured and unstructured content that’s generated all over the enterprise, storing that content, processing it into information, delivering that information to those who need it for decision-support, and finally transferring it to long-term storage for preservation until it can be removed safely from the system.
Enterprise Content Management seeks to prevent duplication of functions and redundancy in resource usage that are typical where each department and function uses dedicated stand-alone systems.
Earlier articles identify capture, storage and preservation, and delivery components. This article explores the “management” component that works on other components to achieve desired results.
This management component manages content capture, processing and transformation, and information delivery. It uses databases and access-authorization systems to do this. It also attends to the archiving and final removal functions. Elements of the Management Component Document Management: Document management involves: Check out/Check in facilities for working with the content, Collaboration Management: Collaboration management involves providing facilities that make working together possible. These facilities include: Using common databases |
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